Staying on top of the news can be intimidating. The Washington Post alone publishes an average of 1,200 stories, graphics and videos per day and the New York Times posts 300 times daily. Keeping up is a challenge in any industry, especially in the fast-paced world of tech, but staying in the loop is essential to maintaining a competitive edge. Here’s how to stay informed without spending all day at it.
- Monitor your email, not the entire Web. The great thing about newsletters is that someone else has already done the heavy lifting of vetting and summarizing. Look for tailored news roundups and daily or weekly newsletters and subscribe to those that fit your industry. Dig deeper when necessary. If you like a bit of sarcasm and wit to start your morning, an office favorite for us is The Skimm.
- Subscribe to relevant keywords through Google Alerts. Get notified as specific stories break by setting tailored Google alerts for keywords, industry terms, people and companies important to you. You’ll know what is being said about your employer, clients and competitors.
- Follow editors and relevant beat reporters on Twitter. The key players on social media can keep you in the loop with minimal effort. Many reporters post breaking news as it happens, you stay informed just by scrolling through your newsfeed.
- Bookmark your favorite blogs. Set aside an hour a week to look through targeted newsrooms and company blogs for official announcements in your industry. In today’s cyber culture there’s always a new blog popping up. Keep tabs on new thought leaders.
- Maximize your drive time. Subscribe to industry podcasts. They’ll automatically appear on your smart phone, available to listen to anytime you are. The Tim Ferriss Show is an excellent tech podcast with a focus on the startup scene. A good choice for the healthcare industry is Tech Tonics. We also love CXYZ, by our clients TaskUS co-founders Bryce Maddock and Jaspar Weir, which explores the world of customer experience (CX) with top tech executives and industry leaders. There’s a new one every Tuesday.
Regardless of how you do it, stay up on industry news. Trends develop quickly, and no leader wants to be left behind. Nothing hurts a reputation more, when the topic turns to new developments, than a blank look and “Huh, interesting.” Leaders who keep up become talkers, not listeners.
Try our tips and let us know which ones work best for you. If you need some help, tweet us @OWCPR.
On Friday, September 22, TaskUs will unveil a contact center like no other. The Finesilver building office has undergone a massive renovation that shows off TaskUs’ millennial mindset and highlights the digital experience that has made TaskUs the number one choice of high-growth tech companies. The new San Antonio location continues that tradition, this time combining high-tech and big Texas in the massive 32,000 square foot space.
“For us, getting the chance to open in Texas and build out an incredibly talented, fast-moving work force has been a real honor,” said Bryce Maddock, CEO of TaskUs.
See full broadcast clips below:
KSAT 12 (ABC)
KENS 5 (CBS)
Cloudbreak Health, a leader in telemedicine solutions, has been chosen to join the elite StartUp Health Academy for Health Transformers and digital health entrepreneurs. StartUp Health’s platform is focused on coaching and supporting entrepreneurs to foster digital innovation to transform health on a global scale.
“Simplifying and humanizing healthcare is at our core and we are proud to be selected by StartUp Health to join a community working towards these shared goals,” said Jamey Edwards, CEO of Cloudbreak Health. “Partnering with StartUp Health allows us to benefit from their experience in helping companies like ours scale effectively while being able to collaborate with other StartUp Health portfolio companies via our marketplace of healthcare solutions, as well as our application-programming interface (API) and software development kit (SDK).”
Read the full release: Unified Telemedicine Solutions Innovator Cloudbreak Health Joins StartUp Health’s Global Army of Health Transformers (Business Wire)
The Los Angeles Business Journal got an inside scoop into the office of Cloudbreak Health’s Jamey Edwards. Cloudbreak, a nationwide provider of unified telemedicine services, brings digital platforms into the examining room to allow off-site professionals to facilitate dialogue between patient and care provider. When it comes to his office space, Edwards prefers a homey, vintage feel.
“I love things that have a story,” said Edwards. “I love things that are distressed and time-worn.”
Read the full article: Vintage Vibes Soften Cutting Edge (Los Angeles Business Journal)
Silicon Beach Magazine recently featured Washos in a spread of their latest edition. Daniel Steingold chatted with Bertrand Patriarca, Washos co-founder and CEO, to discuss the origins of Washos, the company’s employment model and plans for the foreseeable future.
“With their fast and convenient service, their easy-to-use interface and competitive pricing, there’s no reason to believe that Washos won’t continue to expand at a blitzing pace,” writed Daniel Steingold.
Read the full article: Meet Washos: Every Detail Counts (Silicon Beach Magazine)
Utah Business recently got a sneak peek into EY’s new Salt Lake City offices. The office is a reflection of the company’s unique culture in providing the proper set-up to help its clients.
“Our people have told me that what they love most about our new EY office in downtown Salt Lake is the open atmosphere and amazing views of downtown and the mountains,” said Shawn Goff, EY Salt Lake City Office Managing Partner.
Read the full article: Office Envy (Utah Business)
socalTECH’s Ben Kuo recently sat down with Washos CEO and co-founder Bertrand Patriarca to discuss his entrepreneurial ventures, the idea that led him to come up with the concept for Washos and the biggest lesson he’s learned about coming to the United States from France and starting a business.
The biggest lesson has not only been on the business side, but on the cultural side. There is a big, cultural gap between France and the U.S. It took me a lot of time to appreciate the new cultural factors in the U.S.
Read the full article: Interview with Bertrand Patriarca, WashOS (socalTECH)
Professional Carwashing & Detailing recently sat down with Bertrand Patriarca, co-founder and CEO of Washos, Inc. Patriarca spoke about his early days as a serial entrepreneur, how Washos came to be and where he hopes it’ll go.
“The key in this industry is consistency in service quality and reliability. I could not place enough emphasis on being meticulous, maintaining a very high attention to detail and being punctual . . . Therefore, the best advice I can give is to make sure you can do each job well and on time, or you’re better off not taking it,” said Patriarca.
Full article: Q&A: The rise of app-based mobile detailing (Professional Carwashing and Detailing)
TaskUs CEO Jaspar Weir recently sat down with the San Diego Union-Tribune and spoke about companies’ advancements in their customer support strategies. How mobile and online platforms — be they big or small — connect with consumers can vary widely from company to company, but the key to a satisfying experience, experts agree, is the ease of access.
“To say you’re going to build a product so great no one needs to contact you is not realistic,” said Jasper Weir, co-founder of TaskUs, a Santa Monica-based startup that provides outsourced customer support for a number of high-profile companies, both conventional and on-demand. “But we’re finding that the millennial customer, especially, wants to solve a problem on their own so you see companies investing in self-service because it’s a better customer experience.
Read the full article: Who do you turn to when you’re unhappy with your on demand service? (San Diego Union-Tribune)
Even though health is a major trend in the food industry right now, healthy food isn’t always easy to find. That’s the reality that led one entrepreneur in L.A. to start Milk & Eggs. Kenneth Wu recently sat down with Small Business Trends to talk about the rapid shift in the grocery industry and what it means for business and consumers alike.
“While many big box chains have entered the online grocery market, few have made an effort to offer customers food that is being grown/baked in their own communities. Milk and Eggs fills this gap in the market with locally-sourced products at affordable prices,” said Wu.
Read the full article: Spotlight: Milk & Eggs Startup Provides an Online Farmers Market in Los Angeles (Small Business Trends)