San Francisco Chronicle talks with TaskUs’ Bryce Maddock about outsourcing in the Philippines

TaskUs CEO Bryce Maddock spoke with the San Francisco Chronicle about the Philippines and how the island nation is now a hub for outsourcing. Call centers established in the country have led its natives to lead a better life for themselves and their families.

Maddock said he expects that automation will have a big impact on the industry. But he plans equip his employees with the skills to stay employed. For example, employees could be trained to analyze data about trends in customer requests, he said.

Read the full article: Calling the Philippines: Hub for call center jobs sees fast change from tech (San Francisco Chronicle)

October 31st, 2017|Categories: Client News|Tags: , , , , , |

Deborah Shames on what holds women back from becoming strong public speakers

Deborah Shames, co-founder of Eloqui, a communication and presentation company based in Calabasas, and author of the new book Out Front: How Women Can Become Engaging, Memorable, and Fearless Speakers, stresses that strong public speaking skills are necessary for career advancement. She states that while women have advanced in many arenas, women will never achieve their full potential if they avoid public speaking.

“It’s time for women to create their own destinies. Better communication and public speaking gives women the ability to seize every opportunity and aspire to new heights,” said Shames. Whether pitching for new business, delivering a talk at a conference, raising money for a favorite non-profit, or communicating one-on-one, women can become a powerful force when they speak with authenticity and confidence.”

Read the full article: What Holds Women Back From Becoming Strong (Thrive Global)

March 27th, 2017|Categories: Client News|Tags: , , , , |

OWC’s Williams to speak on crisis management and social media

Olmstead Williams Communications’ CEO and President Tracy Williams will speak on the panel “How to Lead Your Organization’s Social Media Messaging in a Crisis” as part of PR News’ two-day Digital Summit & Crisis Management Boot Camp at the oceanfront Hyatt Regency Huntington Beach Resort and Spa on Feb. 23. The panel will explore ways to lead employees and senior leaders safely through media firestorms and social media scrutiny.

The summit will be a two-day immersion in brand-building digital communications and crisis management. Attendees will learn how to effectively mitigate a crisis situation by developing cross-departmental teams, build and maintain strong relationships with media to get a company’s message heard, and hear in-depth case studies on how crisis plans were developed.




January 12th, 2017|Categories: OWC News|Tags: , , , , , , |

OWC celebrates eight years of business | eNews from OWC

On 08.08.08 Olmstead Williams Communications was born.

In just 8 years …

  • Pluto lost its planet status, and then regained it.
  • The Mayan calendar ended … and we lived.
  • Love won.
  • Twitter went from 300,000 tweets a day to 500 million a day.
  • Uber, Instagram, Snapchat and Tinder changed the way we get around, share and date.
  • 72 percent of Americans now get their news on mobile devices.
  • Streaming is the new way to watch, listen and learn.
  • Autonomous vehicles stepped out of the sci-fi flick and onto the road.
  • Adele said “Hello.”

Through all the changes, in the world of PR and at large, we’re here and we’re ready.

Cheers from our team to you and yours.


Download PDF of this issue: OWC Celebrates Eight Years of Business

August 8th, 2016|Categories: eNewsletter, OWC News|Tags: , , , , , , |