LanguageLine Solutions tells other interpreting solutions providers to 'get in line,' unveils new solution, reports TMCnet
With the continuous development of telephone interpreting, LanguageLine Solutions has now transitioned from audio to video, benefitting companies and hospitals alike, according to TMCnet. The article points out that LanguageUC — a video remote interpreting (VRI) solution — can allow for conversations to take place in any language at anytime and from anywhere.
Scott W. Klein, president and CEO of LanguageLine Solutions, was quoted in the article: “For 30 years we have been the language you’ve heard over the phone. Now we also are the language you see…Tablets, iPads and smartphones with their video capabilities are everywhere, and LangaugeUc is the best demonstration of the power that video brings, not only for the Deaf and Hard of Hearing individuals, but for spoken languages with new depth and capability. LangaugeUc enables interpreters to see firsthand the critical non-verbal gestures, body language and facial expressions of customers or patients to improve communication. The video interface even allows interpreters to pull up a digital white board on their screen and type out information.”