TaskUs’ Jaspar Weir on the social impact sniff test

According to Jaspar Weir, co-founder and president of TaskUs, making a social impact needs to pass the sniff test to determine if the “good” work is truly meaningful or just marketing.

“It’s important that your organization is doing good because it means something to you as an individual and a brand. Most importantly, in my opinion, it should matter to your employees. An authentic passion should drive work that a company does to make a positive social impact.

Read the full article: The Social Impact Sniff Test: Is It Meaningful Or Just Marketing? (Forbes)

April 3rd, 2018|Categories: Client News|Tags: , , , , , |

TaskUs is among LABJ’s Fastest Growing Private Companies

TaskUs, the leader in customer experience outsourcing for fast-growing internet companies from global contact centers, ranks #9 in the Los Angeles Business Journal’s list of Fastest Growing Private Companies in the Los Angeles county area.

See the full ranking here.

November 14th, 2017|Categories: Client News|Tags: , , , , , , |

512Tech talks with TaskUs President Jaspar Weir on why the company runs their San Antonio and other company offices from Austin

512Tech sat down with TaskUs’ Bryce Maddock and Jaspar Weir to talk about their operations and their choice to handle them from Austin. So why hire in San Antonio, but lead from Austin?

“A lot of our clients wanted us to have a domestic option for a while. We took the philosophy of what made us successful overseas and brought that to a domestic setting,” said Weir. “It’s been a phenomenal experience so far. Bryce and I moved here to Austin to be part of that, to be closer to the operation and also because we love Austin.”

Read the full article: Why run its San Antonio and other company offices from Austin? TaskUs leader explains (512Tech)

November 9th, 2017|Categories: Client News|Tags: , , , , , , , |

TaskUs’ Jaspar Weir talks customer support with the San Diego Union-Tribune

TaskUs CEO Jaspar Weir recently sat down with the San Diego Union-Tribune and spoke about companies’ advancements in their customer support strategies. How mobile and online platforms — be they big or small — connect with consumers can vary widely from company to company, but the key to a satisfying experience, experts agree, is the ease of access.

“To say you’re going to build a product so great no one needs to contact you is not realistic,” said Jasper Weir, co-founder of TaskUs, a Santa Monica-based startup that provides outsourced customer support for a number of high-profile companies, both conventional and on-demand. “But we’re finding that the millennial customer, especially, wants to solve a problem on their own so you see companies investing in self-service because it’s a better customer experience.

Read the full article: Who do you turn to when you’re unhappy with your on demand service? (San Diego Union-Tribune) 

September 5th, 2017|Categories: Client News|Tags: , , , , |