TaskUs is among LABJ’s Fastest Growing Private Companies

TaskUs, the leader in customer experience outsourcing for fast-growing internet companies from global contact centers, ranks #9 in the Los Angeles Business Journal’s list of Fastest Growing Private Companies in the Los Angeles county area.

See the full ranking here.

November 14th, 2017|Categories: Client News|Tags: , , , , , , |

512Tech talks with TaskUs President Jaspar Weir on why the company runs their San Antonio and other company offices from Austin

512Tech sat down with TaskUs’ Bryce Maddock and Jaspar Weir to talk about their operations and their choice to handle them from Austin. So why hire in San Antonio, but lead from Austin?

“A lot of our clients wanted us to have a domestic option for a while. We took the philosophy of what made us successful overseas and brought that to a domestic setting,” said Weir. “It’s been a phenomenal experience so far. Bryce and I moved here to Austin to be part of that, to be closer to the operation and also because we love Austin.”

Read the full article: Why run its San Antonio and other company offices from Austin? TaskUs leader explains (512Tech)

November 9th, 2017|Categories: Client News|Tags: , , , , , , , |

TaskUs’ Jaspar Weir talks customer support with the San Diego Union-Tribune

TaskUs CEO Jaspar Weir recently sat down with the San Diego Union-Tribune and spoke about companies’ advancements in their customer support strategies. How mobile and online platforms — be they big or small — connect with consumers can vary widely from company to company, but the key to a satisfying experience, experts agree, is the ease of access.

“To say you’re going to build a product so great no one needs to contact you is not realistic,” said Jasper Weir, co-founder of TaskUs, a Santa Monica-based startup that provides outsourced customer support for a number of high-profile companies, both conventional and on-demand. “But we’re finding that the millennial customer, especially, wants to solve a problem on their own so you see companies investing in self-service because it’s a better customer experience.

Read the full article: Who do you turn to when you’re unhappy with your on demand service? (San Diego Union-Tribune) 

September 5th, 2017|Categories: Client News|Tags: , , , , |

Next Generation Catalyst Podcast’s Ryan Jenkins interviews TaskUs’ Jaspar Weir

Ryan Jenkins, host of the Next Generation Catalyst Podcast, interviewed Jaspar Weir, President of TaskUs, on the challenges companies face leading multi-generational workforces. TaskUs provides outsourcing services to over 100 of the world’s most innovative companies, allowing them to focus on product and technology.

The conversation includes a discussion around how to motivate a multi-generational workforce, the best practices for managing a remote multi-generational team and what TaskUs has done to become a leader in the retention of Millennials.

Listen below for the full interview: