The Big Mouth Blog

Language Line Services announces partnership with AT&T for mobile interpretations

In an open letter to employees and stakeholders, Louis F. Provenzano Jr., CEO and president of Language Line Services, today announced a partnership with AT&T to put mobile interpretation services in the hands of emergency responders to better serve the nation’s growing population of limited English proficient people. The language solution will be accessible by businesses [...]

Language Line Services Praises NY Mayor Bloomberg’s ‘BigAppleRx’ Program

New York City’s first official prescription discount card, BigAppleRx, will be one of the most widely distributed prescription drug  discount cards in the nation, and is available to anyone regardless of  age, income, citizenship or health insurance status. The cards will save  an average of 47 percent on prescription medications and can be used by  [...]

Government Agencies Across Texas Get Access to Nation’s Top Language Services Provider

Language Line Services awarded contract for interpretation and translation services Monterey, CA – (December 21, 2010)– Language Line Services, the world’s largest over-the-phone interpretation company, has been named as an official language solutions vendor for government agencies in Texas. On demand access to professional interpreters will enable agencies to meet critical needs in areas including [...]

AT&T: Language Matters in Sales, Customer Care

As featured on B/OSS Click here to read the full article Nine percent of the U.S. population is not spending up to its potential according to new research from AT&T and Language Line Services. And addressing users in their native language can make all the difference: 27.6 million consumers’ worth of difference. That’s because many people have [...]

Protections of Justice System Should Apply to Us All, Even Non-English Speakers

By Louis Provenzano Language Line Services As posted on The Huffington Post The Supreme Court of Georgia’s ruling today that defendants with limited ability to speak English have a constitutional right to court interpreters is an important victory for one in five legal U.S. residents who have trouble with the language. The American Civil Liberties [...]

Language Access and the Prevention of Medical Errors

By Louis Provenzano Language Line Services, LLC As posted on The Huffington Post The case of Francisco Torres, a Spanish-speaking patient in Riverside, Cali., who had the wrong kidney removed during surgery, once again gives the medical community reason to pause and consider the absolute necessity clear communication plays in avoiding catastrophic medical errors. While [...]