The Big Mouth Blog

Haitian fastest-growing language in Jacksonville

A study by Language Line Services shows Spanish required the most interpreters in 20 of the largest markets nationwide, but the fastest-growing language, at least in Jacksonville, Fla., is Haitian, reports the Jacksonville Business Journal. See gallery of top-10 languages. Language Line Services, the nation’s largest over-the-phone interpretation company, released its quarterly Interpreter Demand Index [...]

The importance of breaking down the language barrier

President and CEO Louis F. Provenzano Jr. discusses the history of Language Line Services and his goals for the company in this new video on YouTube:

‘Language is a social activity,’ CEO of Language Line Services tells Chief Executive magazine

Chief Executive magazine reporter Dale Buss spoke with numerous CEOs recently about whether they should engage in social media. Louis F. Provenzano, Jr., president and CEO of Language Line Services, thinks they should. “Language is a social activity, so to us it’s very obvious that we need to be active in the growth of social media,” [...]

Boston College Magazine highlights CEO appointment

The Spring issue of Boston College Magazine highlights the appointment of BC alumnus Louis Provenzano to chief executive officer of Language Line Services in February. The company is the world’s leading provider of language-based services and offers support for more than 170 languages to its industry-leading portfolio of clients in healthcare, emergency services, finance, government, telecom, manufacturing and more.

Report on Census, YouTube video highlight healthcare language barrier

Today, Language Line Services President and CEO Louis Provenzano penned an article for Healthcare Finance News on the increasing need for language access in the United States. According to the article, more than 60 million people – about one in five legal U.S. residents – speak a language other than English at home. Language Line Services [...]

State of Oregon First to Adopt National Certification for Medical Interpreters

By Louis Provenzano Language Line Services As posted on The Huffington Post The National Board of Certification for Medical Interpreters announced today that the State of Oregon has become the first state in the nation to officially adopt and endorse the Certification for Medical Interpreters (CMI) through the National Board. Patients in the United States [...]

Lost in translation no longer

By Ann Work The Times Record News Click here to view the full story In a hospital emergency room, a doctor urgently needs to communicate with his patient, who doesn’t speak English. At a police station, an English- and Spanish-speaking police officer needs to communicate with a victim of domestic violence, who speaks Vietnamese. Near [...]

Protections of Justice System Should Apply to Us All, Even Non-English Speakers

By Louis Provenzano Language Line Services As posted on The Huffington Post The Supreme Court of Georgia’s ruling today that defendants with limited ability to speak English have a constitutional right to court interpreters is an important victory for one in five legal U.S. residents who have trouble with the language. The American Civil Liberties [...]

Hospitals Must Overcome Language Barriers to Save Lives, Cut Costs

By Louis Provenzano Language Line Services As posted on The Huffington Post More than 60 million people – about one in five legal U.S. residents – speak a language other than English at home, and it’s not all Spanish, with more than 176 different languages and dialects spoken across the country. Not having the right [...]

Hospital interpreting service to aid compliance with new Joint Commission standards

As posted on Healthcare Finance News Click here to read the full article MONTEREY, CA – Language Line Services, the leading provider of language-based solutions and the number one provider of over-the-phone interpreting services for the healthcare industry, announced a program of support, instructional materials and consultations to help ensure compliance for hospitals as they [...]