TaskUs’ Jaspar Weir on the fuel that drives the employee engine

According to Jaspar Weir, co-founder and president of TaskUs.Employee happiness is important because it translates into better quality work, which, in turn, can equal increased customer retention, satisfaction and revenue.

But what makes a happier employee? There seems to be a widespread myth that free lunches and ping pong tables drive employee happiness. Many companies spend a lot of money on frivolous things but still have employee morale and retention issues because those incentives are not meeting employee needs — the ROI is just not there.

You need to align with your employees to understand what is driving them.

Read the full article: Daily Satisfaction: The Fuel To Drive The Employee Engine (Forbes)

June 8th, 2018|Categories: Client News|Tags: , , , , , |

Outsourcing leader TaskUs names Jarrod Johnson as Chief Customer Officer

TaskUs, which provides next-generation customer support solutions for technology companies and has a big operation in San Antonio, announced this morning that it has named Jarrod Johnson as Chief Customer Officer.

Johnson was previously SVP of Sales at TaskUs and will be based in the company’s Dallas offices. Johnson also had served at ACS and IBM. TaskUs–which has a very significant employee base in the Philippines–also has an on-shore facility in San Antonio, Texas.

Read the full article: TaskUs Grows Executive Team In Dallas (Texas Tech Pulse)

April 25th, 2018|Categories: Client News|Tags: , , , , |

TaskUs’ Jaspar Weir on the social impact sniff test

According to Jaspar Weir, co-founder and president of TaskUs, making a social impact needs to pass the sniff test to determine if the “good” work is truly meaningful or just marketing.

“It’s important that your organization is doing good because it means something to you as an individual and a brand. Most importantly, in my opinion, it should matter to your employees. An authentic passion should drive work that a company does to make a positive social impact.

Read the full article: The Social Impact Sniff Test: Is It Meaningful Or Just Marketing? (Forbes)

April 3rd, 2018|Categories: Client News|Tags: , , , , , |

TaskUs signs a major lease for new commercial office space in New Braunfels

TaskUs Inc. — a Santa Monica, California-based company that runs business outsource process centers around the world, including call centers — signed a major lease for new commercial office space in New Braunfels as it continues to hire in the region and needs more space for its growing employee footprint.

TaskUs expects that within a year it will have about 1,000 employees between San Antonio and New Braunfels. In the coming years, it may have upwards of 2,000 workers in the region, the company told the San Antonio Business Journal.

TaskUs is leasing about 41,000 square feet in the 105,000-square-foot Heritage Plaza building that sits on 12.6 acres on the North West side of New Braunfels.

Read the full article: Call center company signs new lease in New Braunfels as expansion continues, to hire thousands (San Antonio Business Journal) 

April 3rd, 2018|Categories: Client News|Tags: , , , , , , |