512Tech talks with TaskUs President Jaspar Weir on why the company runs their San Antonio and other company offices from Austin

512Tech sat down with TaskUs’ Bryce Maddock and Jaspar Weir to talk about their operations and their choice to handle them from Austin. So why hire in San Antonio, but lead from Austin?

“A lot of our clients wanted us to have a domestic option for a while. We took the philosophy of what made us successful overseas and brought that to a domestic setting,” said Weir. “It’s been a phenomenal experience so far. Bryce and I moved here to Austin to be part of that, to be closer to the operation and also because we love Austin.”

Read the full article: Why run its San Antonio and other company offices from Austin? TaskUs leader explains (512Tech)

November 9th, 2017|Categories: Client News|Tags: , , , , , , , |

Professional Carwashing & Detailing interviews Washos CEO Bertrand Patriarca

Professional Carwashing & Detailing recently sat down with Bertrand Patriarca, co-founder and CEO of Washos, Inc. Patriarca spoke about his early days as a serial entrepreneur, how Washos came to be and where he hopes it’ll go.

“The key in this industry is consistency in service quality and reliability. I could not place enough emphasis on being meticulous, maintaining a very high attention to detail and being punctual . . .  Therefore, the best advice I can give is to make sure you can do each job well and on time, or you’re better off not taking it,” said Patriarca.

Full article: Q&A: The rise of app-based mobile detailing (Professional Carwashing and Detailing)

September 12th, 2017|Categories: Client News|Tags: , , , , , , |

TaskUs expands San Antonio offices, plans to have 500 employees

TaskUs, a Santa Monica, California-based company that provides business outsourcing to tech companies, has announced it is leasing 32,000-square-feet (two floors) of the Finesilver Building in San Antonio with plans to hire 500 employees. It now has about 60 workers in the local market, and uses the San Antonio office as an onshore option for businesses seeking customer service center operations.

“TaskUs is also working with large companies that are now updating legacy support operations and need our next-generation service to stay in step with how to best support their millennial customers and workforce,” Maddock said in a statement. “Some of those companies require services in the U.S., and so we’re here.”

Read the full article: TaskUs continues to expand, with plans to hire 500 U.S. employees (L.A. Biz)

TaskUs is leasing 32,000 square feet in the Finesilver Building is on Camaron Street in the Five Points Neighborhood just north of downtown.

April 14th, 2017|Categories: Client News|Tags: , , , , , , |

LA Times sits down with TaskUs CEO Bryce Maddock to talk start-up success strategies

The Los Angeles Times sat down with Bryce Maddock, co-founder and chief executive of TaskUs, a Santa Monica company that describes itself as “a progressive, new-age outsourcer” that handles customer service, call-center operations and other functions for start-ups as well as established firms. TaskUs has undergone an explosive growth in recent years, as revenue reached $80 million in 2016.

“Part of the ‘police force’ that is keeping pornography, offensive images and harassment off Tinder is us,” Maddock says. “We also do customer service and order placement for over half of the food delivery start-ups.”

Read the full article: TaskUs co-founder Bryce Maddock provides helping hands for tech start-ups (The Los Angeles Times)

la-nbrooks-1484265179-snap-photo

January 16th, 2017|Categories: Client News|Tags: , , , , , |