OWC’s Williams to speak on crisis management and social media

Olmstead Williams Communications’ CEO and President Tracy Williams will speak on the panel “How to Lead Your Organization’s Social Media Messaging in a Crisis” as part of PR News’ two-day Digital Summit & Crisis Management Boot Camp at the oceanfront Hyatt Regency Huntington Beach Resort and Spa on Feb. 23. The panel will explore ways to lead employees and senior leaders safely through media firestorms and social media scrutiny.

The summit will be a two-day immersion in brand-building digital communications and crisis management. Attendees will learn how to effectively mitigate a crisis situation by developing cross-departmental teams, build and maintain strong relationships with media to get a company’s message heard, and hear in-depth case studies on how crisis plans were developed.

 

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January 12th, 2017|Categories: OWC News|Tags: , , , , , , |

OWC's Tracy Williams publishes column in The Recorder

OWC CEO and President Tracy Williams authored an article in this week’s issue of The Recorder, California’s leading legal trade publication. Her expert counsel on marketing strategies for attorneys includes five pillars of business development to establish credibility, stand out from the competition and improve the overall bottom line of the practice.

“Ever wonder why some business people have a confident, immediate response to questions about their business? It’s because they’ve honed their messages through writing,” said Williams. She also recommends building brand recognition, increasing referral sources and energizing the team through award and list opportunities, speaking engagements at industry conferences, networking in person beyond typical business events and engaging communities through nonprofit and pro bono work.

Read the full article:

Five Tips for Networking and Building Business (The Recorder)

Olmstead Williams Communications Tracy Williams

February 29th, 2016|Categories: OWC News|Tags: , |

Why are eNewsletters important?

Tracy Williams

Tracy Williams, CEO and President of Olmstead Williams Communications

By Tracy Williams

Most eNewsletter tips articles focus on the content: make sure the information addresses the audience you’re targeting; keep it short and to the point; and always, have something newsworthy to say or don’t bother.

Those are all great tips, but they have nothing to do with WHY an eNewsletter is important.

Here is a top five list:

  • eNewsletters give you a communications hub for all outreach to your customers and prospects. If it’s critical for your audience to hear, put it in your eNewsletter. Include news coverage about your company that highlights how you help solve problems for customers. Reuse valuable charts, tips and content developed for other projects.
  • Go where your customers are. Social media is becoming more and more important all the time, but email still rules. More than 90 percent of all businesses are on email, while according to some estimates as few as 60 percent have made the leap to social. That’s not to say that eNewsletters and social media can’t work in tandem. Use your best content from social in your eNewsletter and vice versa.
  • When executed properly, an ongoing eNewsletter campaign is the perfect soft push for staying in touch with hundreds or even thousands of key contacts depending on the size of your business. Remind them what you do and why they should care with a shiny new eNewsletter every six weeks to two months. As long as you make it easy to unsubscribe, you have nothing to lose.
  • Email is continuing to grow. As of 2013, there were nearly 3.9 billion email accounts worldwide, according to The Radicati Group. That number is expected to increase to 4.9 billion by the end of 2017.
  • eNewsletters move the conversation to commerce. Two-thirds of consumers have made a purchase online as a result of email marketing, according to the Direct Marketing Association. In the business-to-business world, law and professional services firms report consistent success attracting new clients through eNewsletters, so we know they work. Have you ever gotten business this way? Reply to this email with “yes” or “no,” and we’ll report the results.

So stop waiting for the next big thing, and take advantage of the current big thing with an eNewsletter that tells your story, shares your news and keeps you top of mind with your customers and prospects.

Williams is president and CEO of Olmstead Williams Communications.

July 30th, 2014|Categories: Commentary, OWC News|Tags: , , , |

OWC signs five new clients

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OWC’s Trent Freeman plots strategy for one of the business-to-business PR firm’s five new clients.

Olmstead Williams Communications has signed contracts with five new clients: Bruin Biometrics, Cynvenio Biosystems, T+ink, TRUCKAST and the USC Marshall School of Business.

“We’re always excited to work with companies that are passionate about disrupting the status quo, and each of these new clients is a true innovator with products and solutions that make all of our lives better and more interesting,” said Tracy Williams, CEO and president of Olmstead Williams Communications, which has won seven PRSA-Los Angeles PRism Awards in three years.

Read more about the new clients in the full announcement:

Olmstead Williams Communications signs five new clients

May 6th, 2014|Categories: OWC News|Tags: , , |