TaskUs
Redefining the Customer Service Industry by Improving Employee Experience
Problem
Challenge
TaskUs Co-founder Bryce Maddock wanted a public relations firm that would “get it done” without forcing his fast moving company into a drawn out “process.” OWC came in with a barrage of questions to identify the key business drivers and readied the company and the OWC team for an aggressive media outreach campaign that opened doors for new business with the tech unicorn companies TaskUs wanted. One of OWC’s core values is to always deliver results not reports and was just what TaskUs, one of the fastest growing companies in California, needed.
What We Did
Implementation
The Impact
Quantitative Results
The Impact
Qualitative Results
OWC delivered on TaskUs’ “wish list” of top tier media coverage. Stories have run in: The Wall Street Journal, Los Angeles Times, Bloomberg, TechCrunch, WIRED, Inc., Forbes, Fast Company and Entrepreneur.
TaskUs has become a thought leader in creating a people-first company culture.
TaskUs offices have been dubbed “the ultimate millennial workspaces” by media.
OWC-secured coverage translated directly into new customers who signed contracts with TaskUs.