During the pandemic, Cloubreak Health is finding its tool to overcome language barriers that can be adapted to address other disparities in access to healthcare. When a Spanish speaking woman with Covid-19 delivered a baby who needed intensive care, the hospital rolled in a two-way videocommunication device on a stand, providing not only an interpreter for the mother but a means to see her baby in the bassinet.
“She was able to virtually bond with her baby. It made a huge difference,” said Andy Panos, co-founder and COO of Cloudbreak Health LLC.
A tool to ease one disparity in access to healthcare – language – can be adapted for addressing shortages in behavioral health or other specialties.
“How can we address more of these disparities in hospitals?” Panos said. “We really don’t have a physician shortage in the United States. We have a shortage of the means to deliver the doctor to the patients where the needs are.”
Read the full article: How Cloudbreak’s medical interpreters helped it catch telehealth wave (Columbus Business First)
