According to Seth Horowitz, an auditory neuroscientist from Brown University, “Listening is a skill we’re in danger of losing in a world of digital distractions and information overload.” In fact, researchers estimate that we only remember 25–50% of what we hear. Successful people hone this important life skill.
In an article for Forbes, Matt Toledo, CEO of Provisors, writes: “Listening is the single most crucial skill in communicating and building your business. Listening increases productivity, boosts confidence and reduces errors. Listening can have numerous benefits, including making you popular, building your personal brand and expanding your relationship network.”
Read the full article: Business Tools: The Art Of Listening (Forbes)