TaskUs’ Jaspar Weir on the power of annual reviews

According to TaskUs’ CEO and President Jaspar Weir, some of the biggest complaints in corporate culture are employee performance reviews and appraisals. There is a tremendous amount of time that goes into annual employee reviews, and yet more than half of executives (58%) believe that their current performance management approach drives neither employee engagement nor higher performance. Typically, companies use a rigid system of ratings and subjective evaluation criteria that is often not interpreted or acted on effectively due to lack of management training.

Realizing that there is more to success than just job performance, TaskUs has completely reimagined the employee review process through The Human Project.

See the full article here: Annual Reviews: Bringing Together Performance, Passion And Purpose (Forbes)

October 11th, 2018|Categories: Client News|Tags: , , , , |

TaskUs to bring 700 new jobs to Albuquerque

TaskUs, the leader in next-generation customer experience outsourcing based in Santa Monica, Calif., has announced it will bring at least 700 new jobs over the next five years to Albuquerque.

TaskUs will invest $9 million in its new Technical Operations and Customer Experience Center at 200 Third Street in downtown Albuquerque. New Mexico beat Utah, Nevada and Texas for latest expansion.

“New Mexico was just a common sense next location. It’s closer to the west coast where our customers are, you’ve got direct flights from Los Angeles and San Francisco and both the state of New Mexico and the city of Albuquerque have worked really hard to get our business,” said Bryce Maddock, CEO of TaskUs.

See video and additional coverage below:

Tech firm will bring nearly 700 jobs to the Duke City (KOAT)
Tech company brings nearly 700 jobs to Albuquerque (KRQE)
California company plans 700 jobs for Downtown ABQ (Albuquerque Business First)

August 27th, 2018|Categories: Client News|Tags: , , , , , , |

TaskUs’ Jaspar Weir on reclaiming a combative work environment

“Work hard, play hard.” According to TaskUs CEO and President Jaspar Weir, it’s time for this Sisyphean notion in the workplace to end. For years, startups have hinged their workplace cultures on creating this “balance,” yet time has shown that it fails more often than not. Burning the candle at both ends is not conducive for achieving optimal performance company-wide. On top of that, trying to maintain a rigorous workload and a highly active social life can be dangerous.

At TaskUs, “we think ‘work hard, have fun’ is a better way of putting it.”

Read the full article: Work Hard, Have Fun: Reclaiming A Combative Work Environment (Forbes)

August 27th, 2018|Categories: Client News|Tags: , , , , , |

Blackstone signs agreement to invest in TaskUs

Private Equity funds managed by Blackstone (NYSE: BX) have entered into a definitive agreement to invest in TaskUs, a leading customer service and business process outsourcing services provider for high-growth technology companies. The investment, before funding, values TaskUs at more than $500 million.

Founded in 2008 by Bryce Maddock and Jaspar Weir, TaskUs is one of the fastest-growing companies in its industry globally. Its business process solutions, which leverage the latest technology, including AI, advanced Learning Management Systems and big data, help companies quickly scale. TaskUs will continue to be led by Maddock, Weir, and the existing management team, who have been instrumental in driving the company’s growth.

Bryce Maddock, TaskUs co-founder and CEO, commented, “We chose to partner with Blackstone because they have a track record of building category-defining businesses. Our goal is to build TaskUs into the world’s number one provider of tech-enabled business services.”

Read full coverage:

Blackstone to invest in Santa Monica outsourcing firm (Los Angeles Times)
Blackstone Invests in Outsourcing Services Provider TaskUs (The Wall Street Journal)
Blackstone Buys $250 Million Stake in Outsourcing Startup TaskUs (Bloomberg)
AI training and social network content moderation services bring TaskUs a $250 million windfall (TechCrunch)

August 9th, 2018|Categories: Client News|Tags: , , , , , |