According to Jaspar Weir, co-founder and president of TaskUs.Employee happiness is important because it translates into better quality work, which, in turn, can equal increased customer retention, satisfaction and revenue.
But what makes a happier employee? There seems to be a widespread myth that free lunches and ping pong tables drive employee happiness. Many companies spend a lot of money on frivolous things but still have employee morale and retention issues because those incentives are not meeting employee needs — the ROI is just not there.
You need to align with your employees to understand what is driving them.
Read the full article: Daily Satisfaction: The Fuel To Drive The Employee Engine (Forbes)